Jess is a founding partner of Humankind Research, an agency specialising in human insight for social impact. Her experience covers a wide range of audiences and topics: from comms development for charity supporter audiences in the U.K.; to understanding the lives of marginalised girls in Sierra Leone to inform programmatic design. Previously, Jess was a senior member of the not-for-profit team at an international research agency. Her work has taken all around the world – from Myanmar and Indonesia to Guinea and Ivory Coast – exploring topics including child marriage and trafficking. She is a longstanding Samaritans volunteer and active in their prisons work.