Delivering 24/7/365 crisis support, and pre-travel training: how and why?

Delivering 24/7/365 crisis support, and pre-travel training: how and why?

9 July 2025

In today’s climate of intense budget constraints and funding pressures, many organisations are under strain to balance costs with their ongoing duty of care obligations.

Yet, travel risk management remains a non-negotiable responsibility, essential to protecting staff, volunteers, and your mission. Join our expert panel as they explore how you can implement an effective risk and crisis management solution by combining smart technology with human expertise.

This session provides practical insights on:

  • Strengthening your organisation’s travel risk processes
  • Reducing operational costs without compromising on safety
  • Building traveller resilience and confidence in the face of uncertainty

The panel:

Paul Green – Key Travel, UK Commercial Director

Paul Bullough – Key Travel, Head of Account Management

Heidi Coley – Key Travel, Strategic Account Manager

David Clamp – DHC Risk Consulting, Director

Lisa Reilly, MSyl – Consultant Staff Security & Well-Being / Therapist & Counsellor

See the slides from the event here.

Watch now

 

Additional resources

 

International LQBTQ+ Travel Association – Some useful travel guides for more ‘usual’ travel destinations

Equaldex – provides a global index of legal status for LGBTQI+

Stonewall – Some interesting resources on developing inclusive work places