Working closely with the International Markets CEOs, US and Country HR teams, Michelle is responsible for developing and executing our People Strategy to support the accelerated growth of the International business and to ensure a clear focus on organizational design, talent and leadership development, succession planning, workforce effectiveness and employee engagement across 15 different markets.
Michelle has over 20 years of international business and HR experience. Prior to joining Cigna in June 2011, Michelle has spent 11 years at Goldman Sachs Asia holding a variety of roles. The most recent one being Asia Head of Wellness and Global Ventures. In this role, she managed operations, business‐continuity and crisis‐response planning and managed all HR‐related due diligence and processes relating to acquisitions, divestitures and new office openings. Michelle developed an integrated Wellness Strategy which included onsite case management for critical illnesses and occupational health, managed the opening of the first childcare center for Goldman Sachs Japan office and she served as one of the founding members of the Asia Wellness Forum – an organization that encourages large corporations to exchange best practices and become advocates for corporate wellness.
Prior to Goldman Sachs, Michelle held management positions at 3Com Asia, a global networking company based in Hong Kong, where she managed the Global PeopleSoft implementation project across Latin America, Asia and Europe. Michelle is also a qualified accountant and has worked at a variety of firms in the UK before switching career path to Human Resources.
Michelle holds a Bachelor of Science degree in Biology from the University of London and is an Associate Member of the Chartered Institute of Management Accountants (CIMA). She is fluent in both English and Cantonese and has basic skills in Mandarin, Spanish and French.
Outside of work, Michelle is a triathlete and a runner and spends most of her spare time training and getting ready for races. She also enjoys music, and spending time with her family.