Bond has commissioned this research to inform the direction and structure of our effectiveness programme.
Below, you'll also find some key surveys into opinions of partners and members.
This briefing paper offers a concise overview of current practices and debates in the field of NGO evaluations, particularly of development and humanitarian work. Whilst it is by no means comprehensive, it aims to present pertinent issues and stimulate discussion. The first section provides an overview of evaluation mechanisms, methodologies, and quality initiatives. The second section summarises some of the most common challenges experienced by NGOs conducting evaluations, drawing on comments from NGO professionals, websites and research articles. Finally, there is a short bibliography of existing toolkits and standards, and relevant reading, where the issues can be explored in more detail.
Rob Lloyd and Christina Laybourn, One World Trust
Bond commissioned the One World Trust to make a comparative analysis of quality frameworks being used across the sector and beyond. The research will considered the design, implementation and use of several different approaches ranging from HAP, SPHERE, and the People in Aid Standard, to ISO 9000, EFQM, and ISEAL. The findings in the report informed the presentation of options at a working meeting of the Bond Effectiveness Programme.
Bond commissioned a study to capture and examine sector learning on Partnerships. Many NGOs have undertaken their own internal reviews of relationships with their partners in the south, and introduced their own guidelines or policies to ensure these partnerships are conducted properly and to deliver real benefit. Little of this knowledge and experience has been shared to wider sector advantage. The findings were discussed at the 22 June 2010 meeting, and options considered for developing and trialling this aspect of the effectiveness programme.
Keystone partner survey 2010-2011
The INGO partner survey collected feedback from over 1,000 overseas partners on behalf of 25 international NGOs. The report, which summarises the feedback from all of the partners, contains powerful new data on the performance of international aid agencies. The two major findings from the report are:
1. Local organisations do not want to be treated as sub-contractors of aid agencies. They want help to become independent and influential organisations in their own right.
2. Feedback from partners is a reliable way of measuring performance. Benchmarks provide direct comparisons between aid agencies. The report calls for a new reporting standard for agencies that fund local partners.
More information is available on the Keystone website.
Civil Society Organisations' Effectiveness
The purpose of this survey was to consult with members primarily on a new global civil society organisations initiative on development effectiveness, the Open Forum for CSO effectiveness. One of the key findings from the survey was CSOs should be working jointly towards a flexible tool on effectiveness to which CSOs sign up to voluntarily. The survey also found that provision of practical and capacity building support on effective impact assessment, tools and methods on increasing accountability to beneficiaries, and signposting to existing tools and initiatives were areas where bond could play an important role.
A Bond Approach to Quality in NGOs: Putting beneficiaries first
The purpose of this research was to review current practice, experience and needs in the area of quality standards. The research involved: an analysis of the current approaches to quality used by NGOs, an online survey of and focus group discussions with bond members and interviews with key opinion formers and those responsible for the main standards.